Webshop important information

This webshop is only intended for customers in the European Union and Iceland

Customers from Switserland, Norway, Australia, Brazil etc.: you are welcome to order, but you cannot use this webshop. Instead inquire and order by email.


Unfortunately we have some restrictions in supply of products, do not order in those cases there is a restriction that applies to you. When applicable you find the restrictions mentioned in the webshop, in the description of the product. These restrictions are:

- Restriction: ADR
This means we can only ship this product or this pack size to certain European countries, for the product is hazardous in shipping.
We can supply these products to customers in almost all EU countries (except Cyprus, Greece, Malta), with exception of some remote islands and with exception of teritories outside Europe.
Also note that these products in general can not be retrieved from a Parcelshop, Access Point, Post Office or alike location; due to the hazardous nature of the contents you may have to retrieve it from a depot in an industry zone 100 km away (or more). So make sure that you use an address where usualy someone is available to accept the parcel on delivery.

- Restriction: PCO
This means this product can only be supplied to business customers, for the product is not packed in a container that is suitable for consumers; for instance because the closure is not child resistant, were it is demanded by EU legislation. In general we supply these products only to customers with an EU-VAT number.

- Restriction: EUO
This means this product can only be supplied to customers in the EU (shipping and delivery).


In Europe several types of address are used, in case you think we need additional information to have the parcel addressed correct, mention this information in the "remarks" section. Also put here the number needed to open the door to the portal or other codes needed to reach the intercom, interphone or door bell.